Information Collected

For each visitor to our Site, our Web server automatically recognizes the customer’s domain name and email address where possible.

We collect only the domain name (but not the email address of visitors to our Web page), the email addresses of those who post messages to our bulletin board, the email addresses of those who communicate with us via email, the email addresses of those who make postings to our chat areas, information volunteered by the consumer, such as preferences, survey information and/or site registrations, name and address, telephone number, fax number, and Google analytics. When we email you, we comply with the CAN-SPAM Act governing commercial emails.

The information we collect is used for internal review and is then discarded, used to improve the content of our Site, used to customize the content and/or layout of our page for each individual visitor, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Site and applicable laws, to protect against misuse or unauthorized use of our Site, and would be used by a successor entity in connection with a corporate merger, consolidation, sale of assets, or other corporate change respecting the Site if that ever happens.

Cookies

We do not set or use any cookies.

Sharing of Information

We do not share your personal data or our customer lists with any outside service or organization. We will not use or share your personal data unless it is required by law.

If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us email at the following address: info@bramasol.com. We do not, however, share your postal address with any outside service or organization.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us email at the following address: info@bramasol.com.

We do not partner with or have special relationships with any ad server companies.

New Uses of Information

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in this Statement. If our information practices change at some time in the future, we will post the policy changes to our Site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Site periodically.

Opt-Out Policy

If you do not want to receive email from us in the future, please let us know by sending us email at the following address: info@bramasol.com.

Correcting and Updating Information

You may correct or update any information you have provided to us by emailing us at info@bramasol.com.

Security

The security of your personal information is important to us. Information that you submit in relation to a financial transaction is encrypted using secure socket layer technology (SSL). Information in our possession is maintained according to generally accepted industry standards. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you may contact us at info@bramasol.com

Children’s Privacy Policy

Bramasol does not target its services to, and does not knowingly collect any personal information from, users under 13 years of age.

How To Reach Us

You may write to us at:

Bramasol, Inc.
601 Gateway Boulevard, Suite 1220
South San Francisco, CA 94080-7411

or email us at: info@bramasol.com

Feel free to contact us at the above address if you have questions or concerns about our Statement.

Effective Date

This Statement is effective as of September 1, 2011.

Headquartered in South San Francisco, California, Bramasol is the country’s most experienced certified representative of SAP software to small and mid-sized enterprises.

Bramasol is a premiere software products and services firm specializing in developing, selling, implementing, and supporting SAP solutions. We are a SAP Gold Channel Partner providing vertical solutions and add-ons for SAP All-In-One, Business Objects and SAP Business ByDesign.

We are SAP’s chosen provider for companies under $500 million in revenue in California, Oregon, Washington, Idaho, Colorado, Arizona, Nevada, Utah, New Mexico and Hawaii. We have sales offices located in South San Francisco, Denver and Los Angeles.

Our mission

We are committed to making SAP solutions easier to evaluate, purchase, implement, and manage for small to mid-sized enterprises. We do this by offering a single point of contact from pre-sales through post-implementation support and by delivering fast, high-quality, cost-effective SAP implementations, enhanced with consulting services and ongoing customer support.

Our focus

We concentrate on the needs of small and mid-sized enterprises, acknowledging that project team and financial resources are often limited. To address those limits, we use seasoned consultants on all our projects, who are supported by proven methods and tools for software configuration, system administration, and data conversion.

Primary focus is on the identification and qualification of new opportunities across both the Bramasol install base and net new customers. The incumbent will be responsible for developing and helping to maintain a pipeline of opportunities through a combination of individual prospecting and qualification of leads from other sources: These include marketing, web, partner and AE. A successful representative will be capable of leveraging phone and email to generate leads. He or she will also work with Bramasol and SAP AE’s to help with enablement and call blitz activity. Responsible for managing leads generated by leads from telemarketing, Bramasol and SAP AE’s. This role requires the broadest breadth and depth of telemanagement sales skills, including sales and collaborating with the Virtual Account teams (VAT). The successful candidate in this role would have career advancement opportunities into a direct AE position.

Telemarketing & AE account list

• Maintain and develop ongoing contacts and relationships with existing customers , acting also as key point of contact for account

Telemarketing, Self & Telesales

• Develop, track, nurture and coordinate customer relationship , as appropriate
• High level follow-up with company contact to generate an opportunity
• This may be done through self initiated business development action or via “teleblitz’s using calling, email or other demand generation tools
• Leverage VE/SE/ISG tools to develop BANT plus qualified leads to pass to sales

Self & telemarketing

• Develop and executive self driven “call blitzes” based on territory analysis and list of accounts
• Lead acceptance and tracking in both net new and/or existing customer accounts.
• Managing pipeline and moving opportunities through initial steps in the sales process as appropriate
• Utilize process and tools to manage opportunities
• Provide accurate and timely updates to CRM of pipeline
• Collaborate with the Virtual Account Team (VAT) to determine & coordinate the appropriate resources to close the sale
• Understand key marketing and sales activities in assigned territories and be positioned to leverage them to find additional leads
• Nurture existing leads to develop them into opportunities

CRM – Must use CRM to track and manage leads

• All leads must be up to date in CRM
• Manage new leads through qualification process

Aligned with Account Executives throughout the West Region

Aligned with VP of Sales to drive opportunity goals linked to revenue targets

Need industry & product background

• Number of calls per week
• Average talk time per day
• Pipeline management
• Opportunities accepted
• MQL to SQL conversion
• # SQL’s ( accepted by Sales)

Requirements

• Bachelors degree
• 2 – 5 years telesales (inside sales) experience
• Relevant software application experience preferred

When it comes to SAP implementations, attentive customer service is often the difference between modest success and spectacular success. That’s why the testimonials listed below are so important to us: They offer a measure of proof that we’re fulfilling our mission and attaining high levels of customer satisfaction.

“SAP helped resolve many of the problems we experienced with Oracle Applications. Not only were we able to eliminate system downtime, but security and maintenance issues that had plagued us constantly. In addition, we experienced improved functionality and user friendliness that has helped our company grow as a whole. Bramasol has assisted us tremendously through this transitional phase, and I would recommend them to anyone.” – Ken Tanisaka, Information Systems Manager, Three Bond International

“SAP enables us to do things more efficiently, with a high level of accuracy. With SAP, we are able to work more closely with our partners and increase the service levels to our customers.” – Bob Dean, President, Flash Electronics

“SLF is a leader in global design, sourcing, and marketing of high quality home furnishings. We would not have attained this position without the critical software products supplied by SAP AG, which has allowed us to transform the management of information into a competitive advantage. Bramasol has been a good strategic partner for SLF, helping us to maximize the value of our SAP investment.” – George Revington, Chief Executive Officer, SLF

“SAP has been an outstanding solution for our company. It has given us the ability to run our business with a single, real-time, integrated solution and it has saved us a lot of time and money by eliminating our other third-party applications and costly middleware. We have also received the highest level of support from our Bramasol account executive and their customer support team.” – Luke Pfaffinger, Director of Information Technology, Capstone Turbine Corporation

“Bramasol acts quickly to resolve customer issues and does a great job going the extra mile to support its customers.” – Vickie Flores, Acting Director of Operations, NetManage, Inc.